Shriram Automall’s subsidiary Adroit Auto and India’s Top PSU Insurance companies collaborate to redefine the Vehicle Claims Industry
New Delhi/Mumbai : Adroit Auto Inspection Services (Adroit Auto), an MSME certified company and a wholly owned subsidiary of Shriram Automall India Limited, proudly announces a landmark partnership with Four of India’s leading Public Sector Undertakings (PSUs) in the insurance sector including The New India Assurance Co. Ltd., United India Insurance Co. Ltd., National Insurance Co. Ltd., and The Oriental Insurance Co. Ltd.
This collaboration aims to redefine the vehicle claims process by delivering faster, transparent, and customer-focused solutions. Leveraging AI-powered Loss Assessment Services (LAA/DSP) for claims below ₹50 Thousand. Adroit Auto transforms the claim settlement journey with faster settlements, reduced costs, and precise assessments by automating and optimizing every stage of the process. With this engagement, all three stakeholders (Insured, Repairer and Insurer) will benefit from a streamlined and organized claim settlement process.
The tie will help in Faster Processing of claims, minimizing delays with Continuous communication keeping the insured informed about repair progress, enhancing transparency and trust. The Repairer will also benefit with Accurate Damage assessments are precise, ensuring proper repair approvals. It will help with Unbiased Decision-Making with AI-driven evaluations eliminating subjective judgments, fostering fairness.
It will help Faster Turnaround Time accelerate claims settlement and with Improved accuracy and fraud detection help manage Incurred Claim Ratio effectively. Automation will minimize administrative expenses, increasing profitability. A smoother process ensures happy and loyal customers, enhancing the brand’s reputation. This tri-fold benefit ensures efficiency, transparency, and satisfaction for all parties involved, creating a robust and effective claims ecosystem.
“Our new, dynamic, and energetic leadership team at Adroit Auto is fully committed to making this collaboration a resounding success, leaving no stone unturned in driving a transformative shift in the claims industry. This collaboration with Adroit Auto marks a key step in modernising claims processes with technology and customer focus. We are looking into Yearly market opportunity of over 15 million claim market under this category,” said Sameer Malhotra, Director & CEO, Shriram Automall India Ltd.
“We are thrilled to collaborate with leading PSUs through ClaimXpert to revolutionize the claims industry with transparency, efficiency, and technology-driven excellence,” said Nitesh Chinoy, CEO of Adroit Auto.
About Adroit Auto India’s Leading and Trusted Brand in Inspection, Valuation, Verification and Claims Industry Adroit Auto Inspection Services Private Limited is a trusted service provider specializing in professional vehicle inspections. Since 2005, Adroit Auto has built a strong reputation for delivering comprehensive and reliable assessments to ensure vehicles are in optimal condition. Adroit Auto, primarily serving Banks, NBFCs, and Insurance companies in vehicle financing and motor insurance, offers comprehensive inspection services for key vehicle systems, including the engine, transmission, brakes, and electrical systems. Using advanced diagnostic tools, our technicians provide detailed reports on a vehicle’s condition, empowering clients to make informed decisions. With a strong physical network across 100,000+ locations in 650+ districts nationwide, Adroit Auto is renowned for its integrity and expertise in vehicle inspection and valuation.
